|
|
| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
|
|
"Hannum's people. Sales, service and are the best. Everyone makes you feel at home, and thats a 49 mile drive for me.
Thanks
Dave"
|
|
By: DAVID LEVITTOWN,PA
|
|
|
"Once again the staff at Hannum's Media store exceeds all of my dealer experiences in 40 years of motorcycling! Expert service over the phone and overnight shipping to my door! You have earned a customer for life! Thanks!"
|
|
By: Mike Windsor,CT
|
|
|
"Mr. Hannum,
I have just returned from picking up my '08 FXSTSSE2 at your Media store. This is the 13th H-D I have owned but the best buying experience in my 35+ yrs of motorcycling. From the first call I made to loading the bike into the truck for the trip back to CT, Joe Mascaro was hands on for the entire time. He answered any and all questions either right on the spot or with timely call back. HE made the sale!!!
Paul and Ryan also made my time at your store some of the best I have ever spent at any dealer.
Thanks for helping to "create a dream for me".
Sincerely,
Mike Slamon"
|
|
By: Mike Windsor, ,CT
|
|
|
"I just wanted to take the time to let you know how pleased I am with your dealership. I had looked at bikes at a few places closer to my home before coming to your shop, and I was treated not very well to put it mildly. This all changed when I stepped into Hannums! My salesman was terrific and all the numbers for the bike were just what I expected no hidden costs. But what really set you guys apart was your parts/service dept's I had the pleasure of dealing with Cory who is extremely knowledgeable about parts & accessories and above all else very honest....he told what would work what wouldn't what were the better products and also how to bill it all into the financing so I didn't have to put extra money out of pocket, I would recommend Hannums to any & everyone and tell them to deal with him, but I'm sure all of your staff is this good. Anyway thanks for a great exciting experience and sorry it took so long to send thiis in......Ride free"
|
|
By: john ,NJ
|
|
|
"I NEED TO TELL YOU ABOUT THE MOST UNBELIEVABLE SALES EXPERIENCE I HAVE EVER HAD! I WAS LOOKING FOR A 2010 ULTRA CLASSIC LIMITED AND FOUND THAT HANNUMS HAD THE COLOR I WAS LOOKING FOR IN STOCK. I NEGOTIATED THE PRICE OF THE BIKE AND MY TRADE OVER THE PHONE WITH PAUL. HE ASKED IF I COULD BRING MY TRADE IN, AND I TOLD HIM I WAS TOO FAR AWAY BEING IT WAS 25 DEGS OUT. HE THEN TOLD ME HE WOULD BRING ME THE 2010 LIMITED AND PICK UP MY TRADE. TO MY AMAZEMENT, 2 HRS LATER,THERE WAS PAUL WITH THE 2010 H-D. WE COMPLETED ALL THE PAPERWORK IN THE COMFORT OF MY HOME. I WANT TO THANK PAUL AND JR FOR MAKING MY FIRST H-D PURCHASE A REALITY. YOU GUYS WENT ABOVE AND BEYOND WITH YOUR CUSTOMER SERVICE AND RANK MILES ABOVE THE COMPETITION! AGAIN, I THANK YOU FOR YOUR OUTSTANDING CUSTOMER SERVICE AND WILL HIGHLY RECOMMEND HANNUMS TO EVERYONE. SINCERLY, DEAN LAYNAS"
|
|
By: DEAN BENSALEM,PA
|
|
|
"Mr. Hannum,
Seldom does one get to write a letter such as this one. Two weeks ago I
decided after 20 years to start riding again. A family member recommended
your store in Media to me so I took a ride over to the store to check things
out. When I walked in I was amazed at the selection. I spoke with J.R.
whom my family member recommended I speak with. I must tell you that a more
pleasant person than J.R. will be hard to find. I explained to him that
because of back issues I have not ridden in 20 years and that I was looking
for a bike that would be comfortable for me to ride. J.R. took his time
with me and spent 2 hours just helping me try different bikes on for size.
Not only that but we talked about my budget and other requirements that I
had. The whole process was a pleasure and it went smoothly. I wish more
businesses had people like J.R. because it would make life more pleasurable.
Once the purchase of the bike was finished J.R. introduced me to Grace and
Tonda up in the store. Again, more great people. Because of these two
individuals my shopping experience was a very pleasant one. I envy you
because you have such a great staff in your organization. Please believe me
that when I have a friend that asks where to go for a bike I will send them
to your establishment.
Best Regards,
Jeffrey B. Levine
"
|
|
By: Jeffrey Boothwyn,PA
|
|
|
"I just purchased an '09 Electra Glide Std on Saturday and it is a dream ride. After dealing with Mike's Famous the previous day, I must say, your dealership is the best hands down! No pressure, just facts and conversation. I have searched for the past 6 months for the perfect bike and was sold on the HD not only because of the bike but the feeling of belonging. Keep up the great efforts and you will continue to be rated better than your competition."
|
|
By: Anthony Bear,DE
|
|
|
"I purchased my first brand new Harley at your dealership this past February. The sales team was great! Financing was a breeze! And the Parts guy was awesome with suggestions. Although it’s the service that has sold me on your dealership. I would recommend everyone to your dealership.
The Chrome on my rear wheel flaked and the dealership was adamant on getting a replacement and did just that all within a week and a half! Thanks to the employees at the Chadds Ford location. You guys ROCK!"
|
|
By: Julie Coatesville,PA
|
|
|
"My father bought his 1st New Harley in 1972, that was 5 years before I was even thought of, so I guess that would explain how long I've been visiting the Hannums. Now that I've grown up I purchased a 2001 FXDWG2 about 2 years ago from 2 sales people working together Paul and Debbie (GREAT PEOPLE) Since then I referred my Uncle who bought Debbie's 883, And talked my father into purchasing a 2007 Big Dog K9 and a 2001 Ultra Classic from Paul. Tonda another Great person has assisted with helping my Club with donations to help support us with raising money for Vets and Cure for Breast Cancer. It truly takes a Family enviroment which Hannums has always been, to care to support my family, friends, and club like they have done. Thank You all! Wayne"
|
|
By: Wayne Aston,PA
|
|
|
"I contacted Terry Brennen via the internet about a Super Glide in their inventory. He told me that it had been sold but could get one for me. He worked unbelievably hard and found one in New York. Terry arranged to pick up the bike and set up for me. I drove up from the suburbs of Baltimore/Annapolis with my daughters and here I am the happiest I've ever been (next to the birth of my children). Thanks everyone at Hannums for a great experince."
|
|
By: Kenn Glen Burnie,MD
|
|
|
"Joe Godoy at the Media, PA location is an awesome sales rep! We understand he's new at sales but he's already got what it takes to be successful!
Joe assisted us in buying a new '09 Fatboy in the limited Rootbeer colors. Terrific buying experience! We're customers for life!
Thanks Joe!"
|
|
By: Dave & Cheryl Newark,DE
|
|
|
"I would like to thank Tonda for telling me to come to the store because she was sure that Paul could help me out with getting a new motorcycle. I did indeed get my dream bike and I am very happy. Everyone at Hannum's are kind and very helpfull. Thank you Georgie for your help with my motorcloths but most of all I would to thank Paul for being so patient making it happen, You're the best! Hannum's is #1."
|
|
By: GREGORY Philadelphia,PA
|
|
|
"Everyone at Hannums was great to work with. I was greeted at the door by PJ who was willing to help in any way possible. I was not in there this particular time to buy a bike, but if I was I know I'd be treated like family. I went in there to find a helmet, and glad I did because I got to meet Georgie who is the sweetest girl and very pretty :) She wasn't pushy at all and very helpful with everything. Awesome personality as well! Keep up the good work guys!"
|
|
By: matt baltimore,MD
|
|
|
"Allan arranged outstanding service for my bike. Returned to me in 'Tip-Top' condition. Problem solved."
|
|
By: Jeffrey Media,SC
|
|
|
"IN MARCH 2009, I BOUGHT MYSELF A 2009 SOFTAIL DELUXE. IT WAS MY 50TH BIRTHDAY PRESENT. I TALKED TO ANDREW ABOUT A SALES QUOTE THAT I HAD GOTTEN AS A MILITARY MEMBER. I TOLD HIM THAT IF HANNUM'S COULD MEET OR BEAT MY QUOTE, THEY HAD A SALE. WITHOUT WAISTING TIME HAGGLING OVER THE PRICE, ANDREW TOOK MY QUOTE AND NOT ONLY MATCHED IT BUT BEAT IT. I WAS VERY SURPRISED. ANDREW ALSO EXPRESSED HOW APPRECIATIVE HE WAS OF MILITARY MEMBERS AND THANKED US FOR THE JOB WE ARE DOING. SO ALL YOU CYCLE RIDERS WHO HAVE GONE THE EXTRA MILE TO PROTECT OUR COUNTRY AS WELL AS SUPPORTERS OF OUR MILITARY, GIVE HANNUM'S A VISIT...YOU WON'T BE DISSAPPOINTED.
TIM
NEW CASTLE, DE "
|
|
By: Timothy New Castle,DE
|
|
|
"I am training for a fitness competition and needed a sportswear outfit for the show. Tonda was awesome in helping me find everything I needed. Thanks for bringing my ideas to life. Best customer service ever! Thanks girl! "
|
|
By: Jessica Media,PA
|
|
|
"just wanted to say, I was quite nervous about buying my second bike. My first was a sportster from another dealer but I dealt with paul who really went the extra mile for me> My sister also bought a bike from him had a great experience. I shopped around a bit; got decent prices but went with hannums, just want to thank paul and the staff for making the experience less unnerving, so far i'm still married thanks to paul keeping the payment respectable I'll be back for upgrades thanks again "
|
|
By: jeff collingdale,PA
|
|
|
"Matt, Ryan, and Steve helped me out when I damaged my 05 883. With their help I upgraded the engine to 1200cc. Excellent service and price. These guys hooked me up right, and now have a customer for life. Many Thanks!!!"
|
|
By: Michael Avondale,PA
|
|
|
"KYLE IS THE MAN. HE GOT ME THE COOLEST BIKE YOU HAD AND FOR THE DEAL OF A LIFE TIME GO TO KYLE. JR IS THE COOLEST TOOK GREAT CARE OF ME."
|
|
By: Anonymous WILMINGTON,DE
|
|
|
"I have been going into Hannum's in Chad’s Ford for the past three years. I was going to buy a bike back in 2005 and was hurt on the job. Once I recovered in September 2008 I started test riding bikes, I bet that I tested out about 5-6 different models until I finely picked out my 2009 Road King. Terry from Chad’s Ford was my sales agent and he was great. I took out bikes for several hours each time and was given the opportunity to get more than a quick test drive. I never had a chance like that at other dealerships to just take out a bike for the day and test it out. I had such a wonderful experience at Hannum’s HD in Chad’s Ford I bought two bikes. One for my wife, a 2009 XL 883L Sportster, and got an un-believable deal.
Thanks to all the folks at Hannum's for the wonderful service.
Frenchy
"
|
|
By: Patrick (Frenchy) Lincoln University,PA
|
|
|
"Everbody at Hannums is great.They aim to please.Rox & Paul are the best,they rock. I guess Chrome Dome is pretty strait up also. Sandy,Matt,& Willie will get you anything you want.Then you have Herbie, Jimmy, Ronnie .What the heck the list goes on and on I can,t remember everyone thats just great
"
|
|
By: Eugene Aston,PA
|
|
|
"what a great place, terry brennan is one great guy. after just 2 vists i feel lke i have been going there for yearsi got a really fair deal on my 92 fatboy. i will be going back for all my needs. thanks again to everbody there"
|
|
By: sam horsham,PA
|
|
|
"I ride all over the tri-state area and beyond stopping in dealers shops and I must say I have the best experience with your chaddsford shop. the crew down there is exceptional !!! this is sales,parts and service a few dealers could learn a lesson from your crew. I just want to thank you all for such a positive experience"
|
|
By: Nick exton,PA
|
|
|
"Freindly and professional. Always above board."
|
|
By: Jeffrey Media,UT
|
|
|
"I do not currently ride a Harley but I have been looking. I have been to Harley dealerships up and down the east coast and in the Carribean. Hannum's Harley-Davidson is by far the best I have been in. Terry made the visit very enjoyable for my whole family (to include my 4 and 7 year old girls). When I am ready to buy, I plan on making the trip back to Hannum's to get my Ultra Classic Electra Glide. Thanks. "
|
|
By: Ralph Hampton,VA
|
|
|
"Very accomodating. Customer service committed."
|
|
By: Jeffrey Media,PA
|
|
|
By: Terry Ann Glen Mills,PA
|
|
|
"My bike was a gift from my wife and I will say that your sales staff (Paul)was fantastic. We are new to the biking world and let me say that if all our experiences are as good as the ones we had at Hannum's we made the right chose. Paul was very patient with all our questions, your parts department (Willie) was great and gave wonderful advise, and the delivery was flawless thanks to Bradley. You guys and girls have a great store and have wonderful people working there. Thanks for the 1st of many positive things from owning a new Harley. I will be visiting your store many times to both just visit and to make my bike mine. "
|
|
By: David Ridley Park,PA
|
|
|
"I recently had an accident on my Lowrider. And I had Hannum's do the repairs. I also was under some pressure to have the bike ready for our Vacation in the Smokey Mountains. I am very pleased with the service from the Mechanic and Matt at the service desk. Matt assured me he would do everything possible to have the bike ready for me.
Matt was true to his word. And the Mechanic did an excellant job on the repairs. I went on Vacation and enjoyed a 2500 mile ride in the Smokey Mountains with NO problems from the bike. Hannum's is my #1 Harley Dealer!!!!!!!!"
|
|
By: John Newark,DE
|
|
|
"My father and I came in to buy a helmet one day (after dealing with Hannum's for years!)and left with 3 new bikes and no helmet!!! We love Hannum's and will continue to do business with them for years to come!! Steve, Matt and Anthony are the best in the biz and I guarantee they will take excellent care of you and your bike.
"
|
|
By: Nick Garnet Vally,PA
|
|
|
"Paul from sales was great. It was the easiest transaction to purchase a vehicle ever. I would recommend Hannums to anyone wishing to purchase a HD. Once again thanks for making my 1st purchase, an easy one!!
Ali"
|
|
By: Anonymous Prospect Park,PA
|
|
|
"On the Millon Mile In (1) day event my Heritage Softail wouldn't start. Called Hannum's in Media..and within 10 minutes one of their trucks showed up and the mechanic got it running!!!!Met up with the rest of the group to help HD make not (1) but over 3 millon miles in (1)day!!! I guess that's why I've brought all of my Harleys from Hannum's since "1961" THANKS HANNUM'S YOUR THE BEST!!!"
|
|
By: Ed Glen Mills,PA
|
|
|
"This is my first Harley,and my experience with Hannums was Awesome,the staff and everyone was top notch ,they weren't pushy.Special thanks go out to Jr and Debbie they made me feel like i was family .I will continue to deal with them now and in the future.Thanks Guys you ROCK!!!"
|
|
By: Mike Elkton,MD
|
|
|
"This will be my third harley(08 street glide) purchased from Hannums, 2 from Chadds Ford and 1 from Media, that alone should say enough about the guys and gals at Hannums!, Terry, Andrew, Anthony, and Kyle, what a great bunch to work with, A++++ for customer service, parts and sales, thanks again."
|
|
By: noah Bear,DE
|
|
|
"exceptional dealership. was without a doubt the most pleasent buying experience i have ever had . i have purchased several brand new bikes from various makes and dealers. and hannums was the best. the whole staff from top to bottom are outstanding in their courteuos and professional manner without being a bunch of stuffed shirts thank you very much dave howland"
|
|
By: dave springtown,PA
|
|
|
"I purchased my first Harley an 08 RKC from Chadds Ford. Anthony and Andrew made me feel very welcome from the first time I called and every time I visit the store. I had been looking at RKs for 3 years, got the ok to purchase a bike and tried to make a deal at 4 dealers. Hannums is the example of what all dealers and staff should be.
"
|
|
By: Luke Stewartstown,PA
|
|
|
"My recent visit to hannums i picked up my first harley . I would like to say thanks to everyone at hannums for making my experience painless . i ride every chance i can and love every min. of THANKS SO MUCH YOU GUYS ARE GREAT"
|
|
By: Robert lansdale,PA
|
|
|
"just wanted to drop an email to thank terry @ chadds ford.he always takes the time to answer my questions,and always treats me with a smile.THANK YOU - TERRY. he definitly puts the "service" in customer service !!!!!!!!!"
|
|
By: dave rosemont,PA
|
|
|
"Back in Dec./04 i contacted your dealership about a front wheel for my 04 Night Train which i wanted but couldn`t find in Canada as it was a discontinued wheel. After searching half the dealerships in the U.S.A. i came upon Hannum`s and they just happened to have one. After making sure it was the right one to fit my bike i had them ship it DSL transport. I had it within a week and had it intalled but had to wait for spring. Come April 1/05 i had a stroke and a brain anerism and just barely pulled through. Anyway i haven`t ridden it yet but your staff was great making sure it was right part and it got shipped to me as quickly as possible. I sure wish i could work at a dealership like yours."
|
|
By: Lorne Regina,SK,Canada,SK
|
|
|
"When I say I got the best deal around I mean the entire state of PA. Tom and Anthony wanted to sell me a bike whereas other dealers would sell one if I wanted it. I feel like I won the lottery!!! Anthony is great to deal with and makes the entire buying process easy and pain free. Thanks again for setting me up with my first Harley."
|
|
By: Mark Sinking Spring,PA
|
|
|
"The guys down at Chadds Ford are great, Kyle and Andrew sold me my 2007 FXSTC, and Matt's been great helping me choose my pipes and any other service I may have needed..It's obvious you guys train your people to value good customer service and that's what really sets you apart!"
|
|
By: Kevin Glenolden,RI
|
|
|
"I wish to thank Anthony for making the purchase of my 08 Anniversary Road King a very pleasurable experience. He wen the extra mile - no, 5 miles to make sure I was completely satisfied with my buying experience at Hannums.
Also, thank you to Steve and Lisa in parts for assisting me in all of my accessory purchases. They were very helpful and extremely thorough in making sure everything I ordered was delivered quickly and without a single error! The generous discounts were nice too!
My new Road King was my first Harley and based on what I've experienced so far, not my last. Thank you!"
|
|
By: Gary Gilbertsville,PA
|
|
|
"I wanted to take a moment to say that I had been to 6 dealerships before yours, and the only difference between all of them was your staff. I knew what I wanted, I had the cash, and I just needed someone to treat me with respect.
From the moment I came in Debbie was friendly, very knowledgeable, and like family to my wife and I. She took a lot of time helping us find the right bike, even if it was more $$ than I thought I could afford LOL she made me getting the bike of my dreams very affordable and painless!!! Sandy helped us with all the extra BLING we could ever use. If it wasn't for them... we would have gone to somewhere else. Hopefully we will see you again soon ... My wife needs to get her own dream.
Thanks!!
"
|
|
By: Anonymous ,XX
|
|
|
"I've been wanting this style of bike for 36 years. Something with the 70's look, king/queen seat and candy apple red. The dealer in DE, said maybe Chistmas? Andrew found me the FXSTC I wanted!
Terry help me with the paperwork, and now "I GOT MINE!!" All the people at Hannum's are THE BEST!! I've heard about them for years. Many who I work with kept saying just go up there!! I finnally did and is a satisfifed buyer!!
THANKS TO ALL. "Roadkill Bubba Bill""
|
|
By: Will DOVER,DE
|
|
|
"I bought a 2006 FLHTC from Anthony in October. By June, I decided that I wanted to go to a softail. Anthony had me ride three Fl softails and I decided on a 2006 FLST. Andrew and Anthony were fair with the trade-in and the deal was done. I will only buy from this dealership and take every opportunity to send friends, old and new, to them. No one has been disappointed!"
|
|
By: Kent Newark,DE
|
|
|
"we have rented bikes,and purchased apparel,and by far the experience with the staff(terry,and jean) was fantastic.the overall experience was terrific,definately would use,buy again,and again !!!!!!!!!! thanks for the professionallism,its hard to find!!!!!!!"
|
|
By: Anonymous rosemont,PA
|
|
|
"OK, so I ride my 2003 FLHTC to do the Dam Run...
Who knoew I would be leaving with a brand new Screaming Eagle 110 Ultra Classic? Not me....
Great day all day. Great run, food and Kyle was great!!
Add to that the band was jammin some great numbers and you have a pretty good day!!!"
|
|
By: Anonymous Chester Springs,PA
|
|
|
"I purchased a burgundy and cream Ultra Classic from the Media dealership in February, 2007. I was treated by everyone professionally with courtesy and respect. Absolutely no high pressure, misrepresentations or half truths. I feel the price was very fair.
I have put over 5,000 miles on the bike and it has been in for service twice, for the 1,000 mile and 5,000 mile service. Just like the sales experience, the service experience has been flawless.
For honesty, integrity and fair dealing, I recommend Hannum's without reservation. "
|
|
By: Bob Wilmington,DE
|
|
|
"I was treated fairly and appreciated the buying experience at Hannum's Chadds Ford. If I ever buy another Harley (I purchased a 2007 Elec. Glide Classic), Hannums will be my first choice. Additionally, after the purchase, the service department treated me well. I appreciate Hannums being fair with their prices and treating customers with respect."
|
|
By: Jim Bear,DE
|
|
|
"My wife and I just bought a 2008 Ultra Classic from Hannum's. This is the 3rd motorcycle my wife and I have purchased from the Media and Chadds Ford location. Each time we've purchased a motorcycle at Hannum's we've felt completely satisfied with our purchase and the over all Harley Davidson experience. The new slogan at Hannum's should be "Famous for sales, service and over all buying experience". Unlike some dealers in the area, they embody everything Harley Davidson stands for. If you purchase a new motorcycle at Hannum's you won't leave feeling like you just visited a used car lot."
|
|
By: Kent Bear,DE
|
|
|
"Just want to thank Debbie for all the BS she put up with getting me on my new Street Bob. After 20 visits and thousands of questions, was treated the same as the first time I walked in. Thanks again Debbie for all your help getting me on the Harley I wanted."
|
|
By: Anonymous Morton,PA
|
|
|
"I have always felt great with working with this dealership, the service is fantastic. I travel a great deal , and I have not experienced this type of service anywhere else. My name is always remembered and I am greeted by my first name. In addition since I travel alot and do not always have access to a phone, or stuck in airports or late nights at the hotel, I am amazed as to the speedy responces that I recieve from Anthony. I have purchased 3 bikes since 2003, and will continue, to purchase all accesories, as long as the service continues. In addition I referred a friend and he was treated so well that he will now continue to shop, and he is very pleased, and commented on the follow-up that he recieved... amazing service..
"
|
|
By: Jean Guy Rising sun,MD
|
|
|
"EVERYBODY WAS GREAT IN HELPING ME BUY MY 07 FATBOY.YOU GUYS ARE THE BEST THANK YOU VERY MUCH. P.S A EXTRA THANKS TO PAUL & JR IN SALES. "
|
|
By: BOB SWARTHMORE,PA
|
|
|
"I bought my first Harley from Elwood in 1975. I kept it 21 years and got my parts from Hannums. If they don't have it in stock they will find it for you and have it delivered to the store! 1998 I ordered a Sporty Custom. J.R. handled the sale from order to delivery. I will buy my next Harley there too. The service and mechanics are knowledgable and are always willing to help out. Herb has been my Mechanic and friend for years. I would reccomend this dealership to all. Thanks Whit"
|
|
By: Mark Aston,SC
|
|
|
"Upon entering Hannum's/Media, I was greeted immediately and courteously by sales mgr, JR. We discussed my wants, needs, and desires, never once trying to sell me anything. We test sat on a number of bikes and found a Sportster 1200C a perrfect fit. Not an eyebrow was raised when I noted that I would like for my missus to check the bike out the next day. She did and came home almost as excited as I was. A week later, we finalized the deal and we were treated professionally and humbly. The entire staff was thankful, grateful and gracious to us at all times. We LOVE our new bike, and we, ourselves, are most thankful to JR and the entire Hannum's staff. "
|
|
By: Kirk Morton,PA
|
|
|
"Buying my first Harley was a major accomplishment. The Hannum's family antually made the experience very pleasent to say the least. Every question asked was answered and the were ready to help at a moments notice. I havent yet used all the departments but I expect the hospitality will be the same."
|
|
By: Brian Hartly,DE
|
|
|
"HI when i walk into the dealer ship it very clean,an everybody was nices and friendly.And the popcorn was good."
|
|
By: Michael Risingsun,MD
|
|
|
"...PURCHASED MY 3rd BIKE FROM HANNUM'S...A PRE-OWNED 2004 FLHRS...CAN'T SAY ENOUGH ABOUT THE "TOTAL EXPERIENCE"...
...ANTHONY & ANDREW IN SALES...STEVE IN PARTS...AND RYAN/ALLEN IN SERVICE...ABSOLUTELY "THE VERY BEST!" NOT TO MENTION THE VERY "COOL" PERSONALITY & (TATTOO )THAT SUE HAS...! WALK (RIDE ) AWAY HAPPY...HANNUM'S IS THE ONLY CHOICE! RIDE SAFE."
|
|
By: JOSEPH paoli,PA
|
|
|
"The pickup/delievery guy named Jim is an outstanding and knowlegable person.
He is really nice.
He's truely one of a kind."
|
|
By: Anonymous Elkton,MD
|
|
|
By: Jean Guy Rising sun,MD
|
|
|
"I'd like to thank Sue she made everything as easy as it could have been. A frined said Hannum's could beat my local deal price and they did. The gift card enabled me to purchase some of the safety equipment and accessoried I wanted. I didn't rate the service team bucause I haven't been in for service but I expect the same friendly experiance. "
|
|
By: Robert Wilmington,DE
|
|
|
" I would like to express my extreme gratitude to my salesman (Terrance Brennan) I must say that he made selection very easy. I purchased a 2007 Street Bob, the only thing that I can negative is not (damn thing)..Not ony great salesman but a honest and true person. I want both Harley Davidson and Hannum, you have a true professional. great person and great no pressure salesman. Thank you for making my purchase an enjoyable and relaxed event. God bless and God speed in the year.. "
|
|
By: Donald Wilmington,DE
|
|
|
"I bought my first motorcycle at the Media location about a month ago. As a new rider, an interested, knowledgeable and helpful staff is everything. In month #1, I stopped in and Paul told me how to get started with the MSF Basic Rider course and provided me with contact information. I took the course the next month and then popped in and out of the dealership several times to get some ideas of what kind of bike to purchase. In month 3, Roxy helped me with an initial "fitting" to give me sense of what I might want to be looking at as a rookie. A week later (now month #4), Paul reconnected with me and I ended my day with a new Sportster 1200C. No pressure, plenty of time to test-ride and get comfortable...it was actually a relaxing experience! A month into my purchase I stop in for accessories and get great help everytime. The bike fits me, and I fit the bike. When I stop in to buy accessories or just kick around, I'm treated as warmly by the sales staff as when I was a near-term purchase prospect. They take an interest in my progress and make me feel like I'm walking into a true family establishment, always addressing me by name. It's the little things that suggest to me how a business handles the big things; and with so much riding on my ride, I appreciate it all. I also share my positive experience with my new riding buddies, and hope they will give Hannum's a chance to help them as well. Thanks!"
|
|
By: John Media,PA
|
|
|
"This is my third Harley, two of which have been purchased from your dealership. Each purchase from your franchise was a great experience. I have nothing but great things to say about the entire staff. They treated me like I was the only customer in the world. Keep up the good work!"
|
|
By: John Upper Darby,PA
|
|
|
"I have been to Several Harley Davidson Dealerships within a 100 mile radius of where I live Here in Philly there all nice ..
I have to say HANNUMS is the best ..
No pressure Sales,Friendly folks that really seem as Authentic as the Harleys they house
I drove about 50 miles to get there with my wife and a close friend.. We went just to LOOK
We were all treated Nicely ,
Once again No Pressure to buy anything
Then there it was "My New Bike",
Just what I was looking for I was given THEE best price I found anywhere . I rode out on my new Machine shortly after feeling good about the sale ,Like I got everything I could want without getting what others may call Sticker or Price shock.
Let me tell you, Making me feel good about spending money is not an Easy thing to do :)
I would recommend Hannums to anyone.
Rose Ann & JR
I Thank the two of you for all of your help
Not to forget the rest of the Freindly Staff at Hannums.
Rick Miraski Jr. "
|
|
By: Rick Philadelphia,PA
|
|
|
By: Anonymous Coatesville,PA
|
|
|
"Having made my first visit to a Harley dealer I was greeted by a gentleman named Anthony. I was explained all the reasons why a Harley was a superior bike. After explaining my interest in a used bike I was shown my choices. I was never pressured into a sale that I did not want to make which was unusual for a salesperson. After choosing a bike and making an offer I was introduced to a salesman named Terry. It turned out that Anthony was the G.M. of the Chadds Ford store. I thought Anthony was exceptional until I met Terry and the rest of the staff and realized this was an exceptional dealership! I have spoken to Terry and Anthony on several visits and realized these are exceptional people to have at a dealership. I would strongly recomend to anyone considering a motorcycle purchase to speak to them. They are the BEST! "
|
|
By: Jack West Grove,PA
|
|
|
"Thank you for giving me such a warm welcome and attention. This and pricing are why you will always leave Mike's Famous, in the dust."
|
|
By: kent newark,DE
|
|
|
"I want to take a minute of your time to tell you what a GREAT dealership you have. I worked with Terry Brennun on my purchase of a '07 Hertiage Softail Classic and he was "absolutely" the best that anyone could have asked for. I also wanted to mention that Lila was terrific on what she accomplished with my contract work. She is one smart lady with a very sharp eye for details. And finally there is Gino in parts, this guy is awsome! All I had to do was mention the mere fact of what I wanted and he told me if he had it or how long it would be getting here. All in all, these three people made my first Harley purchase a real joy and a pleasure. One thing is for certain, I don't know when my "next' Harley will be,,,, but you bet the farm on "where" it's coming from. Hannum's !!!"
|
|
By: Joe Milford,DE
|
|
|
"Friendly and knowledgeble sales and service staff; and a clean, well stocked facility. Brought my bike in for some custom work/servicing - I had it back the next day! And washed, too!! Hannum's is #1 in my book and should be every Harley rider's choice for excellence! "
|
|
By: James West Chester,PA
|
|
|
"I have dealt with the Hannums for years. I do not have any complaints. They have always been fair and honest.T.M."
|
|
By: Tom West Chester,PA
|
|
|
"Hannum's has always and will always be the best HD Dealer in the Tri-State area. My Tri-State Hog Club patch hangs proudly in my Eastman Kodak office, I miss all of you guys, the summers are to short up here.
Ride Safe
John"
|
|
By: John rOCHESTER,NY
|
|
|
"I just picked up my softail standard and it is more than I expected. I have not ridden for years and wow what a rush. Great to be back in the saddle. I want to thank my salesperson Paul Baum and the rest of the staff at the Media store. Paul's knowledge of Harley-Davidson products was extremely helpful. He answered all of my questions, did not pressure me to buy, and represented himself and Hannum's H-D in a professional way. Every staff member I can into contact with greeted me with a smile and a hello. Thank you Jerry Atkinson for answering my questions on servicing my bike. Great experience at a great dealership!
"
|
|
By: William Broomall,PA
|
|
|
"I purchased a new 06 Road Glide from Hannum's on 2/28/06. I had a problem with my brakes from day one, Hannum's has signs posted how important their customers are, anybody can put up a sign but I can tell you they stand behind that sign, Jerry stayed with my problem and worked it out with the factory and never gave up trying to solve the problem. It is now fixed and I am very happy with my bike already have 3500 miles on it. This is how you keep long term customers
Garry"
|
|
By: Garry Lafayette Hill,PA
|
|
|
"I just picked up my bike this past Tuesday and it's awesome. Paul Baum,J.R., Mike, and Melissa were a huge help. Just let eveyone know I was also talking to Brians HD and Mike's HD. Hannum's beat them hands down. You're customer service is second to none. You guys and girls did and excellent job. I'll be buying all of my future bikes from you."
|
|
By: Tim Huntingdon Valley,PA
|
|
|
"I wanted to thank AARON HERBERT for helping me purchase my Electra Glide Standard. He made my buying experiance a plesant one. The entire staff at Hannums is second to none. When Jerry went over the bike with me he explained things very well. I`m glad Roxy was there she found it in the back after a little confusion. I look forward to dealing with you guy`s and gal`s in the future. Thanks again ! Joe Lane"
|
|
By: JOE DREXEL HILL,RI
|
|
|
"The best way to judge a business is by it's employees, and their commitment to customer satisfaction. I found it evident from their top notch salesperson Roxy, to Matt, Mike, and Willie in Parts, and to Jerry, Lynn, and all the pros holding the wrenches back in the Service dept.
That's why I keep coming back!"
|
|
By: Joe BROOMALL,PA
|
|
|
"On the overall experience there should be another number "5" is not high enough.
THANX to everyone love my bike."
|
|
By: Dennis Brookhaven,PA
|
|
|
"I want to thank the entire staff, especially Roxy Adamson, at Hannum's for making my purchase a great overall experience. I recently purchased my second bike from Hannum's, the first being an '04 Fat Boy, and this one being an '06 Ultra Classic. Roxy's patience and responsiveness was terrific throughout the entire process. She has also followed up with me to ensure I was a satisfied customer. My first "buying" experience was the reason I went back to Hannum's hoping to purchase a new Ultra Classic. Roxy took my initial phone call and the rest was a breeze. Not only did I get the bike I wanted, the dealership went the extra mile in adding new pipes and chrome and then delivering the bike to my home for the then upcoming weekend. My experience continued throughout the weekend with me putting 327 miles on the bike and taking advantage of the nice weather. Again, I want to thank the entire Hannum's staff for making my purchase a pleasurable and very satisfying experience.
Happy Riding,
Greg Panchisin"
|
|
By: Greg Bear,FL
|
|
|
"Dear Mr. Hannum and General Manager of Media Store,
I am the CFO for a large, nationwide service company. Also I have been riding and racing motorcycles of all types for over 40 years. My experience with your organization has been superlative on every level. The first moment I walked in the door, I was greeted most pleasantly and friendly by your sales rep Paul Baum who expertly went through the sales selection process and actually put a different seat on my motorcycle (Softtail Deluxe) to more closely fit it to my proportions (Tall). I was then introduced to parts department personnel Mike Mckee and Matt Brown. Again helpful, friendly and knowedgeable. Matt in particular was very helpful with exhaust system replacement options/decisions. When we went to the service department, I spoke with your service manager, Jerry Atkinson. Again helpful, friendly and knowledgeable. I wanted to improve my engine performance and Jerry patiently and thoroughly went through all the options and steps I could take. Your service department then installed a big bore kit, cams, free flow intake kit and mufflers. Service was prompt, on time and completed to my satisfaction. My bike was returned to me in perfect condition.
Your dealership personnel achieved and continue to meet and exceed the highest standards of personal and professional service to this customer. Not only will I be back again and again, I will highly recommend your dealership to others. With out exception this was my most pleasant motorcycle purchase experience. Thanks again.
"
|
|
By: Havertown,PA
|
|
|
"Best service and advice out of 4 Dealers I visited. Mike DiMauro went above and beyond. They want to sell you a motorcycle and they want it to be what you want. They are common people and take time to help out common people. More then you can say for other big dealers in the area."
|
|
By: Matt Pennsville,NJ
|
|
|
"I AM SPC PATRICK W. TAYLOR OF THE U.S.ARMY. I JUST BOUGHT A SPORTSTER 883L. EVERYONE AT THE DEALERSHIP IS AWESOME. MELISSA WAS GREAT WITH ALL MY PAPER WORK, BEING A MILITARY SALE IT WAS HER FIRST, SHE WAS VERY HELPFUL AND UNDERSTANDING WITH MY MILITARY SITUATION. JERRY IN SERVICE WAS VERY KNOWLEDGABLE OF MY BIKE AND TOOK THE TIME TO ANSWER ALL MY QUESTIONS, AND WENT FROM FRONT TO REAR EXPLAINING EVERYTHING ABOUT MY BIKE. HE EVEN WAS SO NICE AS TO EXPLAIN HOW TO GET MY BIKE BACK UP IF IT FELL OVER. PRAY THAT DON'T HAPPEN. LYNNE IN SERVICE WAS VERY POLITE AND ALSO VERY UNDERSTANDING ABOUT MY MILITARY SITUATION AS WELL AS MELISSA AND JERRY. MIKE IN PARTS VERY POLITE AND ON HIS GAME WHEN IT CAME TO ME ODERING A PARTS FOR ME. THANKS TO ALL INVOLVED.
SPC PATRICK W. TAYLOR
CCO 103D ENGINEERS
U.S. ARMY"
|
|
By: PATRICK W. LANSDOWNE,PA
|
|
|
"I just purchased my second Bike from Hannum's. I bought a used Sportster 1200S a few months ago and then turned around and traded it for a new 2006 Softail Standard Black, upgraded the pipes to Python staggered duals. I could not be happier. Everyone I encountered was very helpful and without attitude. I have been in and out of a lot of dealers through the years and have always left feeling like I was an outsider or like I had 2 heads or something. No one at Hannum's treated me that way. Including Salesman Parts and Service. I was made to feel like family. My experience with this dealer was exceptional. Especially Paul Baum. I took a long time deciding what I wanted and I asked a lot of questions. Paul was very patient and helped me with every aspect of my decision and purchase. He did not pretend to know everything and when he didn’t know the answer to my questions he researched or asked someone else. This is something very important to me. I hate to be bull shitted and I really hate dealing with salesman but Paul seemed to understand how much to push and how much to back off. I would recommend making sure you don’t loose him to another dealer. I was in Hannum's a long time ago and was not really happy with the way I was treated. Wow what a drastic change. Don R. "
|
|
By: Don ,XX
|
|
|
"I purchased my first motorcycle 3 weeks ago and that first bike was an 2006 Harley Heritage Classic. Out of the 3 dealers I worked with, all over the phone. Hannum's was the best and that's where I purchase my Harley. When I first called Hannum's I talked to Rose Ann. She was a great help and the reason I purchased my Harley there. She was the only one, when I called that would help me and answer my questions. Just wanted to personally "Thank" Rose Ann and all the staff that was there the night I was there to go over my paperwork, pick out clothes and helmets. I also want the "THANK" the gentleman who delivered the Harley to my house. Once again "THANK YOU" Rose Ann. You have a customer for life.
Chris Weiss
Townsend, DE"
|
|
By: Christopher Townsend,DE
|
|
|
"Every experience i have had since the first day when i purchased my motorcycle at your Chadds Ford location has been absolutely wonderful !!!"
|
|
By: Charlie Wilmington,DE
|
|
|
"Best dealer I've been to. Great people.
Great service."
|
|
By: Scott Linc. Univ.,PA
|
|
|
"I Have been coming to Hannums for years. I have friends that go to some other places for service or price or parts... whatever. I'm comfortable here, I don't need to go elsewhere. I like just hanging out in Media (with RoseAnn). Shes the best. She is always great to me, my wife and kids, and to my friends. I have been to alot of other stores and talked to alot of different sales reps, Hannums in Media and RoseAnn win above all the rest. Good Lord Tommy, what a turn out for the '05 October Fest. Great Job!! Thanks"
|
|
By: Anonymous Folsom,PA
|
|
|
"Never have I worked with such a helpful, friendly and striving to satisfy company. From the GM, Anthony, who is one in a million, to the sales and parts staff to the service department --- TRULY a pleasure. These people have only one thing in mind -- the customer's satisfaction. Even in dealing with their Media location (parts), I have found the same care for the customer. I would never deal anywhere else, hands down! It would be a foolish move for anyone considering a Harley product, service or parts not to work with Hannums. Thanks guys and gals -- you've made this customer a very happy HOG. Harvey."
|
|
By: Harvey Wilmington,DE
|
|
|
"Roxy is the best. Thank You!"
|
|
By: David Brookhaven,PA
|
|
|
"I WISH TO THANK THE ENTIRE STAFF AT THE MEDIA STORE, IRECENTLY PURCHASED A USED SPORTSTER IT DEVELOPED ENGINE PROBLEMS WITHIN A WEEK OF PURCHASE THE GENERAL MGR HAD MY ENGINE REBUILT AT NO COST TO ME. DAN IN THE SERVICE DEPT WAS AWESOME TO DEAL WITH A TRULEY DEDICATED INDUVIDUAL TOWARD COMPLETE CUSTOMER SERVICE A TRUE ASSET TO THE BUISNESS, I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE WHO ASK'S HANNUMS STANDS BEHIND WHAT THEY SELL 1000%
THANKS TO EVERYONE
ELI BOWEN"
|
|
By: ELI thorndale ,PA
|
|
|
"Awesome sales people. They understood I never owned a bike before and they didn't try to rip me off. They told me what to be cautious about on the road when riding, They told me everything I neede to know about riding, dangers of the road and what I should do
Excellant, Excellant, Excellant, thats all I can say
I highly recommend Hannums Harley Davidson"
|
|
By: Brian Media,PA
|
|
|
"I was just stopping in for some gloves, that I needed for my motorcycle safety classes, and the woman who checked me out was so nice and helpful. I felt extremely comfortable. She answered every newbie question very professionally. Now I am back and talking to Roseann about buying a new Electro Glide Standard, and she to, has been extremely helpful. I might have to order my bike, but I'm gonna stay connected to this kind of service and professionalism. Thanks. I just hope I don't have to wait to long for my order to arrive."
|
|
By: Dan Newtown Square,PA
|
|
|
"I really enjoy riding to Hannum's, the people are friendly and very helpful. The service department is second to none! Thanks guys!"
|
|
By: marie west chester,PA
|
|
|
"Having been to literally dozens of dealerships from NJ to Pittsburgh Pa. the attitude, and relaxed environment provided by the salespersons at Hannum's is unsurpassed.My dealings with Scott Taylor have been pleasurable his help with financing and going the extra mile to help with that was unexpected and appreciated. I can't say enough about Hannum's dealership on a whole, so I'll sum this up with a sincere Thank You."
|
|
By: Jerry Lancaster,PA
|
|
|
|
|
|
|
